Refund and Cancellation Policy

With every purchase, we at Storethesf aim to deliver exceptional customer service and guarantee your complete pleasure. We recognize that you might occasionally need to request a refund or cancel an order. In order to handle such circumstances, we have created a thorough Refund and Cancellation Policy.

Order Cancellation: Please get in touch with our customer service representatives right away if you would want to cancel your order. We will make every effort to accommodate your request, provided the order has not been shipped or processed. Please note that some products may be non-refundable or subject to specific cancellation terms, which will be clearly mentioned on the product page.

Refund Eligibility:
We offer refunds for eligible products and orders that meet the following criteria:

If you have any further questions or require assistance regarding refunds or cancellations, please don’t hesitate to contact our customer support team. We are here to assist you and ensure a smooth and satisfactory shopping experience.

Refund Policy

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Any item not in its original condition is damaged or missing parts for reasons not due to our error.

Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 – 12  days. 

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at sale@Storethesf.com

Sale items (if applicable)

Only regular-priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at sale@Storethesf.com and send your item to: Saifullah House Pulper Jama Masjid Bihar Sharif Nalanada 803101

Shipping

To return your product, you should mail your product to Saifullah House Pulper Jama Masjid Bihar Sharif Nalanada 803101

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Thank you for choosing Storethesf.

Sincerely,
Saifullah Ahmed
Storethesf Customer Support